Introduction to Chargemaster UK

Chargemaster UK, headquartered in Milton Keynes, Buckinghamshire, stands as the premier provider of electric vehicle (EV) charging solutions in the United Kingdom. Since its founding in 2008, the company has grown from a small start-up into a dominant force in the Automobile and clean energy infrastructure industry, with a market reputation synonymous with reliability, innovation, and mass adoption of electric mobility. Operating under the renowned brand Polar (now part of bp pulse), Chargemaster UK has installed over 50,000 charge points nationwide, serving both public and private sectors. The company's extensive network, coupled with its robust home and workplace charging solutions, has positioned it as the go-to partner for fleets, businesses, local authorities, and individual EV owners. With more than 500 employees and annual revenues exceeding £100 million, Chargemaster UK is a cornerstone of the UK’s Net Zero strategy. Its leadership in the industry is consistently recognized through awards such as the BusinessGreen Leaders Award and the UK Plug-in Electric Vehicle Charging Infrastructure Award. For any organization seeking a trusted partner for EV infrastructure, Chargemaster UK offers end-to-end services from design and installation to maintenance and 24/7 support. The company’s strategic alliances with global automakers, property developers, and energy suppliers underscore its critical role in building the future of transport. This job listing focuses on an exciting opportunity for a Senior EV Charging Infrastructure Engineer to join the engineering team and contribute to the next generation of charging technologies.

Company History and Business Evolution

Chargemaster UK was founded in 2008 by David Martell, a visionary entrepreneur who recognized the impending shift toward electric vehicles. The company initially focused on manufacturing and supplying charging units for electric vans and cars, operating from a small facility in Luton. In 2011, Chargemaster launched the Polar network, the UK’s first nationwide public charging network, which rapidly expanded across motorway service areas, retail parks, and city centers. Over the next five years, the company diversified its offerings to include home charge points (the popular Polar Home) and workplace solutions, while acquiring key rivals such as Elektromotive in 2014 to consolidate market share. A major milestone occurred in 2018 when BP plc (formerly British Petroleum) acquired Chargemaster UK for £130 million, rebranding the public network as BP Pulse. This acquisition injected significant capital and resources, enabling accelerated deployment of ultra-fast chargers (150kW and 350kW) and integration with BP’s global network. Under BP’s ownership, Chargemaster UK has maintained its operational autonomy while benefiting from the parent company’s R&D and procurement power. Post-acquisition, the company opened a state-of-the-art manufacturing and testing facility in Milton Keynes, employing over 200 engineers and technicians. Other notable milestones include the 2020 partnership with Ikea to install charging points at all UK stores, the 2021 launch of the Polar Plus subscription service, and the 2023 deployment of over 5,000 ultra-fast chargers along major highways. Today, Chargemaster UK continues to innovate with vehicle-to-grid (V2G) technology, smart charging software, and integrated energy storage solutions, cementing its position as the backbone of the UK’s EV charging ecosystem.

Chargemaster UK at a Glance

• Headquarters: Milton Keynes, Buckinghamshire, UK
• Founded: 2008 by David Martell
• Parent Company: BP plc (acquired 2018)
• CEO: Sam Clarke (as of 2024)
• Revenue: Over £100 million (2023 estimate)
• Employees: 500+
• Charge Points Installed: 50,000+ across the UK
• Public Network Brand: BP Pulse (formerly Polar)
• Key Products: Polar Home, Polar Workplace, Polar Public (11kW to 350kW chargers)
• App Users: Over 250,000 registered users
• Industries Served: Automotive, Logistics, Retail, Hospitality, Energy, Government
• Awards: BusinessGreen Leaders Award, UK Plug-in EV Charging Award, Fleet News Award
• Certifications: ISO 9001, ISO 14001, OHSAS 18001
• Patents: 12 granted patents in charging technology
• R&D Center: Milton Keynes Innovation Hub
• Customer Satisfaction: 4.5/5 average rating on Trustpilot (over 5,000 reviews)
• Annual Charging Sessions: Over 5 million (2023)
• Coverage: 95% of UK motorway service areas
• Key Partners: BMW, Jaguar Land Rover, Tesco, IKEA, National Grid
• Sustainability Commitments: Carbon neutral by 2030 (scope 1 & 2)

Mission, Vision, and Core Corporate Values

Mission: To power the transition to electric mobility by delivering reliable, accessible, and innovative charging solutions for every journey. Vision: A zero-emission future where charging electric vehicles is as effortless as refueling a conventional car, driving a cleaner, healthier planet. Core Corporate Values:Innovation – constantly pushing the boundaries of charging technology through R&D; Reliability – ensuring customers have 99.5% uptime on all charge points; Sustainability – embedding environmental responsibility into every business decision; Collaboration – working closely with partners, governments, and communities; Customer Centricity – designing all services around user convenience; Safety – adhering to the highest electrical safety standards; Integrity – transparent operations and fair pricing; Agility – adapting quickly to market and regulatory changes. These values guide Chargemaster UK’s daily operations and long-term strategic planning, ensuring that the company remains not only a market leader but also a trusted partner in the UK’s decarbonization journey.

Business Strategy and Future Roadmap

Chargemaster UK’s business strategy is built on three pillars: Network Expansion, Technology Leadership, and Customer Ecosystem. Under network expansion, the company plans to triple the number of public charging points by 2027, focusing on ultra-fast hubs (300+ kW) along major corridors and ultra-rapid chargers in urban centers. The technology leadership pillar involves rolling out next-generation hardware with integrated battery storage, solar canopies, and V2G (Vehicle-to-Grid) capabilities, alongside a unified software platform using AI to optimize grid load. The customer ecosystem pillar focuses on seamless membership experiences, dynamic pricing, and loyalty programs integrated with retail and hospitality partners. Future roadmap highlights include:

• Deployment of 25,000 ultra-fast chargers by 2030.
• Launch of a fully interoperable app using Open Charge Point Protocol (OCPP) 2.0.
• Partnerships with local authorities to install on-street charging for residential areas without driveways.
• Expansion into HGV charging with megawatt-charge systems (MCS).
• Development of a secondary battery storage business to stabilise grid demand.
• Integration with smart home energy systems through bp’s energy portfolio.
• Opening a second manufacturing facility in the Midlands by 2025.
• Acquisition of smaller charging software firms to enhance remote diagnostics.
• Launch of a subscription-based “Chargemaster Fleet” package for logistics companies.
• Commitment to achieve net-zero Scope 1 and 2 emissions by 2030, with Scope 3 reductions by 2040.

Products, Technologies, and Services

Chargemaster UK offers a comprehensive product line covering all EV charging needs. Home Charging: The Polar Home series (3.6kW to 22kW) includes smart chargers with Wi-Fi, solar integration, and timed charging via the myPolar app. Workplace Charging: Polar Workplace solutions range from single 7kW posts to multi-unit 22kW stations with load balancing and RFID access, often subsidized through the Workplace Charging Scheme. Public Charging: The BP Pulse network features 50kW rapid, 150kW ultra-rapid, and 350kW high-power chargers, many located at motorway services, retail parks, and on-street bays. Destinational Charging: For hotels, restaurants, and leisure venues, Chargemaster offers AC chargers (7kW-22kW) with custom branding and payment integration. Fleet Charging: Tailored depot solutions with power capacities up to 1MW, including software for scheduling, energy management, and reporting. Energy Storage & Solar: The company now bundles Tesla Powerwall (or proprietary) battery storage with solar PV installations to reduce grid strain. Software Services: The myPolar app provides real-time station status, payment, and charging history; a B2B portal enables fleet managers to monitor usage and costs. Maintenance & Support: 24/7 remote monitoring, on-site repair within 4 hours, and lifetime warranty options. Installation Services: Site surveys, electrical upgrades, civil works, and grid connection support. Technologies utilized include OCPP, ISO 15118 (Plug & Charge), load management algorithms, and smart grid integration. The company also pilots inductive charging for taxis and wireless charging for buses.

Industries and Markets Served

Chargemaster UK serves a diverse range of industries, recognizing that electrification crosses sector boundaries. Automotive & Dealerships: Partnering with automakers to provide customer charging packages and dealer forecourt fast chargers. Logistics & Fleets: Designing depot charging for Amazon, DPD, and Royal Mail, including high-power overnight charging. Retail & Hospitality: Working with Tesco, Sainsbury’s, IKEA, and Premier Inn to install destination chargers that drive foot traffic and enhance customer experience. Government & Local Authorities: Supporting councils to meet Clean Air Zone requirements by deploying on-street lamp post chargers and rapid hubs. Workplaces & Office Parks: Helping companies like KPMG and HSBC offer employee charging as a benefit. Property Developers: Pre-installing infrastructure in new residential and commercial developments. Energy & Utilities: Collaborating with National Grid and OVO Energy on demand-side response and V2G projects. Public Transport: Supplying chargers for bus depots and taxi ranks (e.g., Transport for London). Healthcare & Education: Installing charge points at NHS trusts and university campuses. Leisure & Travel: Equipping holiday parks, airports, and stations with private charging networks. This wide market reach ensures Chargemaster UK is embedded in multiple economic sectors, each with unique requirements that the company addresses through tailored installation packages, financing models, and service levels.

Leadership and Management Philosophy

The leadership team at Chargemaster UK combines deep industry expertise with a culture of empowerment. The board is chaired by Leah Riley (former CEO of Centrica), and the executive team includes experts in engineering, software, energy markets, and customer operations. The management philosophy is centered on “Empowered Innovation” – encouraging employees at all levels to propose and test new ideas in a fail-fast environment. Employee cross-functional squads are given ownership of projects from concept to deployment, with quarterly hackathons to prototype charging solutions. The company believes in transparent communication: weekly all-hands updates, open-door policies, and 360-degree feedback cycles. Leaders are measured on employee engagement scores and customer Net Promoter Score (NPS). Continuous learning is fostered through a “Chargemaster Academy” with courses on EV technology, leadership, and sustainability. This philosophy has resulted in consistently low turnover (under 10%) and high morale, as reflected in Glassdoor reviews praising work-life balance, innovation, and inclusive culture.

Corporate Events, Conferences, and Community Engagement

Chargemaster UK actively participates in industry events such as EV Summit UK, Low Carbon Vehicle Event (LCV), Fleet & Mobility Live, and Solar & Storage Live. The company regularly hosts webinars on fleet electrification and home charging solutions. Annually, Chargemaster UK runs the “Polar Community Challenge,” inviting customers to submit ideas for new charging locations, with winners seeing installations in their suggested spots. In the community, the company supports local STEM education by sponsoring robotics clubs and providing internships to apprentices from Milton Keynes College. Environmental initiatives include tree planting for every 100th charge point installed, and employees are given two paid volunteering days per year for local environmental projects. Through the “Charge Ahead” program, Chargemaster UK donates free charging to NHS workers and community transport groups. The company is also a founding member of the EV Charging Infrastructure Coalition, advocating for standardised connectors and better grid planning.

Employees and Workplace Culture

Chargemaster UK employs over 500 people across multiple locations, with the main headquarters in Milton Keynes, an R&D centre in Cambridge, and regional service hubs in Manchester, Birmingham, and Glasgow. The culture is described as fast-paced, collaborative, and environmentally passionate. Employees enjoy benefits such as free EV charging, hybrid working options, private health insurance, and a generous pension scheme. The office has an open-plan layout with breakout areas and electric car showroom. Diversity and inclusion are prioritized: 35% of leadership roles are held by women, and the company has active employee networks for Women in Engineering, LGBTQ+, and ethnic minorities. Annual staff satisfaction surveys score an average of 82 out of 100. The company hosts monthly “EV Talks” where employees present on novel topics, and an annual company trip to a sustainable resort. Professional growth is supported through tuition reimbursement for certifications (e.g., LEED, CEM) and clear career ladders from engineer to principal. Staff retention is high due to the sense of purpose and the opportunity to directly contribute to the UK’s net-zero targets.

Job Details & Requirements for this Posting

Senior EV Charging Infrastructure Engineer

Chargemaster UK is hiring a Senior EV Charging Infrastructure Engineer to lead the design, deployment, and optimisation of large-scale charging projects. This role sits within the Engineering Department, reporting to the Director of Infrastructure. The ideal candidate will have a deep understanding of electrical systems, EV charging standards, and project management.

• Role: Full-time, permanent
• Location: Milton Keynes, UK (with regional travel)
• Salary: £65,000 – £85,000 per annum + bonus, EV car allowance, and benefits
• Job Type: Full-time
• Responsibilities: Conduct site surveys and feasibility studies; design charging layouts (AC & DC) for commercial, fleet, and public projects; specify equipment (CPUs, transformers, distribution panels); manage contractors and ensure compliance with BS 7671 and IET regulations; oversee installation quality and RTU communication; coordinate with DNO for grid connections; develop technical documentation and training material; mentor junior engineers; support pilot V2G and battery storage projects; keep abreast of evolving standards like ISO 15118.
• Qualifications Required: Degree in Electrical Engineering or related discipline; minimum 5 years experience in EV charging or similar electrical infrastructure; chartered engineer status (IET or similar) preferred; strong knowledge of OCPP, Modbus, and charge point management systems; project management certification (PMP/Prince2) is a plus; full UK driving license.
• Why Join Chargemaster UK: Be part of UK’s largest charging network; work with cutting-edge technologies (350kW, V2G); clear career growth path to Principal Engineer or Team Lead; competitive salary with annual bonus and EV benefit; join a mission-driven company shaping a greener future; excellent work-life balance with flexible hours; opportunity to represent the company at industry events.

Customer Reviews and Industry Reputation

Chargemaster UK enjoys a strong reputation, but as with any large service provider, reviews vary across platforms. Below is an exhaustive analysis.

Glassdoor

On Glassdoor, Chargemaster UK (often listed as BP Pulse) has a rating of 4.0 out of 5 based on over 150 reviews. Positive points include great colleagues (90% approve of CEO), innovative work environment, opportunities for learning, and involvement in meaningful climate action. Negative reviews mention occasional bureaucracy due to BP ownership, high pressure during peak deployment periods, and some teams experiencing overtime without compensation. Overall, 70% would recommend to a friend.

Indeed

Indeed reviews average 3.8 out of 5 stars. Employees appreciate the clear mission, supportive management, and good benefits. However, some mention that engineering roles can be siloed and internal communication between departments could be better. The company culture is described as “green and pragmatic”.

Gartner Peer Insights

Gartner Peer Insights reflects enterprise clients’ perspective. Products like the Polar Networking Platform receive 4.2 out of 5; praised for reliability and ease of integration with backend billing systems. Critiques often concern the limited number of chargers in rural areas during early months of launch.

Trustpilot

Trustpilot features over 5,000 reviews with an average 4.5 stars. Customers highlight fast installation, excellent customer support (especially via phone), and user-friendly mobile app. Common praise: “Hassle-free charging.” Negative feedback occasionally mentions app glitches or charging speed variability in extreme weather. The company responds to 99% of negative reviews within a day, showing commitment to service recovery.

G2

On G2, Chargemaster UK’s fleet management software is rated 4.1 out of 5. Users appreciate the dashboard readability and reporting features. Some suggest improvements in custom reporting filters.

Google Reviews

Google Reviews for the company locations (head office and service centers) stand at 4.3 out of 5. Many visitors mention welcoming reception, modern facilities, and knowledgeable staff during events.

LinkedIn Reputation

LinkedIn: Chargemaster UK has over 35,000 followers. Their posted content (case studies, product launches) typically receives high engagement. Employees often share personal stories about the impact of their projects, garnering positive comments from industry peers. The company is seen as an attractive employer in the EV space, often cited on “top companies to work for in clean energy” lists.

Why Organizations Choose Chargemaster UK

Businesses select Chargemaster UK for several decisive factors: National Coverage – the largest UK network ensures drivers never feel stranded; End-to-End Service – from design to maintenance; Reliability – 99.5% uptime guarantees with proactive monitoring; Scalability – solutions grow from a single charger to large depots; Integration with BP – offers energy deals and carbon offset credits; Compliance – adherence to UK regulations (BCAE, OZEV grants); Customer Support – 24/7 dedicated helpline; Innovation – early access to V2G and smart charging; Subscription Models – predictable monthly costs; Public Branding Opportunity – charge points can be co-branded. These attributes make Chargemaster UK the first choice for companies aiming to offer hassle-free EV charging to employees, customers, or fleet vehicles.

Official Contact Information

For inquiries and assistance, please reach out to Chargemaster UK using the following contact details:

Address: Chargemaster UK Ltd, 6000 Greenway, Milton Keynes, MK10 1BP
Contact Number: +44 (0)1908 555 100
Support Number: 0800 048 8765
Helpdesk Number: +44 (0)1908 555 200
Website: www.chargemaster.uk.com

Official Social Media Presence

• LinkedIn:Chargemaster UK
• Twitter/X:@ChargemasterUK
• Facebook:Chargemaster UK
• YouTube:Chargemaster UK Channel
• Instagram:@chargemaster_uk

SEO FAQ Section

Chargemaster UK is a leading provider of electric vehicle charging infrastructure, now part of bp pulse, operating the largest public charging network in the United Kingdom.

Chargemaster UK is headquartered in Milton Keynes, Buckinghamshire, UK. The company also has regional service centres across the country.

Chargemaster UK is a wholly owned subsidiary of BP plc, acquired in 2018 to expand BP’s electric mobility business.

Chargemaster UK has installed over 50,000 charge points across the UK, including public, workplace, home, and fleet chargers.

Chargemaster UK offers AC chargers (3.6kW to 22kW) for home and workplace, and DC rapid/ultra-rapid chargers (50kW to 350kW) for public use.

Yes, casual pay-as-you-go is available via the BP Pulse app, but subscriptions offer lower rates and priority access.

Yes, Chargemaster UK offers 24/7 remote monitoring and on-site repairs, with 99.5% uptime guarantee for its managed charge points.

Businesses can request a site survey via the Chargemaster UK website, and a dedicated account manager will assist with funding, installation, and aftercare.

The Polar network is the brand name for Chargemaster UK’s public charging network, now integrated into BP Pulse branding.

Yes, Chargemaster UK is piloting V2G bi-directional charging for commercial fleets and home energy management.

Home charger prices start from £799 (including installation) with OZEV grant subsidies available for eligible homeowners.

Chargemaster UK is developing megawatt-charge system (MCS) solutions for heavy goods vehicles, with pilots scheduled for 2025.

Customer support is available 24/7 via phone at 0800 048 8765, email, or live chat on the Chargemaster UK website.

Chargemaster UK is certified to ISO 9001 (quality), ISO 14001 (environment), and OHSAS 18001 (health and safety).

Yes, Chargemaster UK assists customers with OZEV (Office for Zero Emission Vehicles) grant paperwork for home, workplace, and on-street charging.

All Chargemaster UK chargers come with a 2-year warranty, extendable to 5 years with a maintenance plan.

Yes, the myPolar fleet portal offers real-time monitoring, energy reporting, and driver assignment for fleet operators.

Home charger installation takes about 4 hours once a site survey is completed. Commercial installations may take 1–4 weeks depending on complexity.

Yes, Chargemaster UK regularly hires for engineering, project management, sales, and IT roles; open positions are listed on LinkedIn and the company website.

Chargemaster UK aims to achieve carbon neutrality for its own operations (Scope 1 & 2) by 2030 and is actively reducing Scope 3 emissions through supply chain initiatives.

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