
Introduction to Charge My Street UK
Charge My Street UK is a Lancaster-based social enterprise that has rapidly emerged as a transformative force in the electric vehicle (EV) charging landscape. Headquartered at the Lancaster Environment Centre, the company specializes in community-owned, peer-to-peer EV charging networks that empower residents, businesses, and local authorities to install, share, and manage charge points. With a strong foothold in the UK automotive and renewable energy sectors, Charge My Street UK bridges the gap between grassroots sustainability and cutting-edge technology. The company’s reputation as a trusted partner for community energy groups, councils, and fleets is built on a decade of innovation and collaborative impact. As the UK accelerates toward net-zero emissions by 2050, Charge My Street UK plays a pivotal role in equipping neighborhoods with accessible, affordable charging infrastructure—especially for those without off-street parking. Its business model, which leverages a crowd-investment and revenue-sharing approach, has attracted attention from industry analysts and government bodies alike. With a growing network of over 1,000 charge points and partnerships with organisations such as Lancaster University and the Lancashire County Council, Charge My Street UK is recognised as a leader in the community-owned EV charging space. The company’s profile is further strengthened by its award-winning approach to social enterprise, having received accolades from the Business in the Community Awards and the EV Charging Summit. In an industry dominated by large utilities and automakers, Charge My Street UK stands out for its grassroots ethos, transparency, and commitment to keeping charging affordable. This combination of purpose, scalability, and local engagement makes it an attractive employer for professionals passionate about clean energy, smart mobility, and community empowerment.
Company History and Business Evolution
Charge My Street UK was founded in 2015 by Dr. Gareth Green and a team of sustainability advocates from Lancaster University. The initial idea was born from a simple observation: many UK households lacked driveway access, making home EV charging impractical. The founders envisioned a model where communities could collectively invest in and share charge points installed on public land or in car parks. The first pilot, launched in 2016 on a residential street in Lancaster, proved the concept’s viability within six months. In 2017, the company secured seed funding through a community share offer, raising £500,000 and enabling expansion to five additional sites. By 2019, Charge My Street UK had installed 50 charge points across Cumbria, Lancashire, and Yorkshire, and partnered with the Energy Saving Trust to provide free installation for low-income neighborhoods. A milestone came in 2020 when the company received a £1.2 million grant from the Office for Zero Emission Vehicles (OZEV) to scale its model to 200 charge points. The pandemic year accelerated digital adoption: the company launched its proprietary mobile app for booking and payment, and introduced a remote monitoring system for charge point operators. In 2021, Charge My Street UK became the first community-owned charging network to be certified by the Energy Network Association’s “Open Charge Point Protocol,” ensuring interoperability with all major EV brands. The following year, the company expanded into commercial fleet charging, signing contracts with Royal Mail and several NHS trusts. A 2023 crowdfunding campaign raised £2.5 million to fund a national rollout, targeting 5,000 charge points by 2025. Today, Charge My Street UK employs 45 staff and manages a network that generates over 150 MWh of energy per month. The company has also spun off a software-as-a-service (SaaS) platform, “StreetShare,” which allows other organisations to replicate the community-ownership model. Recent innovations include integrating vehicle-to-grid (V2G) technology and developing a dynamic pricing algorithm that balances grid demand. The evolution from a small pilot to a nationally recognised social enterprise reflects the founders’ enduring vision: making EV charging a community asset rather than a corporate commodity.
Charge My Street UK at a Glance
- Headquarters: Lancaster Environment Centre, Lancaster University, Lancaster, LA1 4YQ, UK
- Founded: 2015
- Founder & CEO: Dr. Gareth Green
- Industry: Electric Vehicle Charging Infrastructure, Renewable Energy, Social Enterprise
- Revenue (2024 estimate): £4.5 million
- Employees: 45 (2024)
- Charge points installed: 1,200+
- Monthly energy delivered: Over 150 MWh
- Registered community investors: 3,500+
- Certifications: OCCP, B Corp (pending), Living Wage Employer
- Key partners: Lancaster University, Lancashire County Council, Energy Saving Trust, OZEV, Royal Mail
- Awards: Business in the Community Award (2022), EV Charging Summit Community Champion (2023)
- Patents: One pending on dynamic community pricing algorithm
- Funding raised: £5.7 million (grants + community shares)
- Active regions: North West England, Yorkshire, Midlands, Scotland
- Software platforms: Charge My Street App, StreetShare SaaS
- Fleet clients: Royal Mail, NHS Lancashire, Lancaster City Council
- Annual growth rate: 65% year-over-year (2022-2024)
- Mission statement: “Empowering communities to drive electric together.”
- Parent organisation: Community Energy Lancashire (Community Interest Company)
Mission, Vision, and Core Corporate Values
Mission: To accelerate the transition to electric mobility by enabling communities to own, operate, and benefit from their own charging infrastructure. Charge My Street UK believes that the EV revolution should be accessible to all, not just those with driveways or deep pockets. By removing financial and logistical barriers, the mission is to create a network that is both green and equitable.
Vision: A future where every street in the UK has a community-owned charge point, generating clean energy, reducing grid strain, and fostering local energy independence. By 2030, the company envisions a nationwide mesh of interconnected micro-grids, with charge points acting as hubs for solar storage and V2G services.
Core Values:
- Community First: Decisions are made with and for the local residents, ensuring that benefits—financial, environmental, and social—stay in the neighbourhood.
- Transparency: All pricing, revenue shares, and investment terms are publicly accessible. The company publishes an annual social impact report.
- Innovation for Inclusion: Technology is used not to exclude but to democratise. The app offers multilingual support and a pay-as-you-go option for those without smartphones.
- Environmental Stewardship: Charge points are powered by 100% renewable energy contracts, and the company offsets all operational emissions.
- Collaboration: Partnerships with local councils, universities, and charities are essential. The company never installs a charge point without community consultation.
Business Strategy and Future Roadmap
Charge My Street UK’s strategy is built on a three-pillar model: Scale, Software, and Social Impact. The first pillar involves aggressive geographic expansion into underserved regions, including rural Wales and Scotland, using a combination of government grants and community share offers. The second pillar is the commercialisation of the StreetShare SaaS platform, which already has 15 licensees including two London boroughs. The third pillar ensures that at least 20% of new charge points are installed in low-income postcodes, funded by a cross-subsidy from commercial fleet contracts. The roadmap for 2025-2028 includes: launching a V2G pilot with 50 charge points, integrating smart charging tariffs with Octopus Energy, and developing a mobile app feature that allows EV owners to earn carbon credits. The company also plans to open its first “Charge Hub” in Lancaster—a solar-powered, battery-buffered site with 12 rapid chargers and a community lounge. Long-term, Charge My Street UK aims to become a certified B Corporation and achieve a network of 10,000 charge points by 2030. The strategy is closely aligned with the UK government’s “Net Zero Strategy” and the “Electric Vehicle Infrastructure Strategy,” which calls for 300,000 public charge points by 2030. By focusing on community ownership, Charge My Street UK differentiates itself from corporate competitors like BP Pulse and ChargePoint, offering a unique value proposition to local authorities seeking to meet climate goals without public funding.
Products, Technologies, and Services
Charge My Street UK offers a comprehensive suite of products and services tailored to community groups, local authorities, and commercial fleets. Core product lines:
- Community Charge Points: Standard 7kW-22kW AC chargers installed on residential streets, car parks, and community centres. These are owned by a Community Interest Company (CIC) and operated by Charge My Street UK. Residents can buy a share for as little as £50 and receive a dividend from charging revenue.
- Fleet Charging Solutions: Bespoke installations for logistics companies, NHS trusts, and council fleets. Includes 50kW rapid chargers and depot management software.
- StreetShare SaaS Platform: A white-label system enabling other organisations to manage their own community charging networks. Features include booking, payment, real-time monitoring, and dynamic pricing.
- Mobile App: Available on iOS and Android, the app allows users to locate, book, and pay for charge points. Integrates with RFID cards and features a “voucher” system for low-income users.
- V2G (Vehicle-to-Grid) Units: In partnership with Indra Renewable Technologies, Charge My Street UK is beta-testing bidirectional chargers that allow EV batteries to feed energy back to the grid during peak times.
- Solar Canopies: Custom-designed carport structures with integrated solar panels, providing renewable energy to charge points and local buildings.
Technologically, the company uses an open-protocol approach, ensuring all chargers are compatible with EVs from Tesla to Nissan. The backend infrastructure is cloud-based, using AWS for data analytics and predictive maintenance. The company’s proprietary algorithm, “StreetPulse,” forecasts charging demand based on weather, grid load, and historical patterns, optimising energy costs for users. In 2024, Charge My Street UK introduced a “bi-directional billing” system that allows community owners to earn money when their charger supplies power to the grid. All products are designed with cybersecurity in mind, adhering to the UK’s Cyber Assessment Framework.
Industries and Markets Served
Charge My Street UK primarily serves the automotive, energy, and public sector industries. Within automotive, the company partners with EV manufacturers (e.g., Renault, Hyundai) to offer bundled charging packages for new car buyers. In the energy market, it collaborates with utilities and grid operators to provide demand-side response services, helping stabilise the grid during peak periods. The public sector is a major client: local councils use Charge My Street UK to meet statutory climate action targets without capital expenditure, while central government agencies leverage the company’s model to deploy charging infrastructure in social housing estates. Additionally, the company serves the commercial real estate and hospitality sectors, supplying charge points for hotels, supermarkets, and leisure centres. In 2023, Charge My Street UK began serving the logistics industry, signing contracts with wholesale food distributors. The company is also active in the education sector, installing charge points at universities and schools for staff and visitors. Geographically, the market is UK-focused, but the StreetShare SaaS platform has attracted interest from community energy groups in Ireland, the Netherlands, and Canada, indicating potential for international expansion.
Leadership and Management Philosophy
The leadership team at Charge My Street UK is a blend of academic, tech, and social enterprise expertise. CEO Dr. Gareth Green holds a PhD in Environmental Engineering and previously led the Lancaster University Energy Research Group. COO Sarah Thompson brings 15 years of experience in fleet logistics from DHL. CTO Alex Kent was a senior engineer at OVO Energy, specialising in smart grid integration. The Board includes representatives from the Energy Saving Trust and the Community Energy Coalition. Management philosophy is rooted in transformational leadership: leaders are expected to inspire, coach, and empower teams rather than command. The company has a flat hierarchy with no formal departments; instead, cross-functional “squads” form around projects (e.g., the “V2G Squad” includes engineers, comms officers, and community liaisons). Decision-making is consensus-driven, with weekly “community circles” where any employee can raise ideas or concerns. This approach has won high scores in employee engagement surveys and contributed to a low turnover rate of just 8% in 2023. The leadership team also practices “walk-around leadership,” spending at least one day per month on installation sites to stay connected with the operational reality. The company’s annual strategy retreat includes all employees, not just executives, ensuring everyone has a voice in future direction.
Corporate Events, Conferences, and Community Engagement
Charge My Street UK actively participates in industry events and hosts its own community engagement programmes. The company is a regular exhibitor at EV Charging Summit, LowCVP Conference, and Community Energy England Annual Conference. In 2023, it sponsored the “Community Charging Track” at the Fully Charged Live event in Manchester. The company also organises quarterly “Street Charge Workshops” where residents learn about EV ownership, charging tariffs, and how to start a community share offer. These workshops have reached over 4,000 attendees across the North West. Additionally, Charge My Street UK runs an annual “Charge for All” installation day, where staff volunteer to install free charge points at community centres and churches. The company’s CEO frequently speaks at university events, including guest lectures at Lancaster, Durham, and Manchester Metropolitan universities. In 2024, Charge My Street UK launched the “Youth EV Ambassador” programme, providing paid internships for young people from underprivileged backgrounds to work in the EV sector. Community engagement is a core KPI: each charge point installation requires at least two community meetings, and residents receive a project newsletter monthly. The company’s social media channels (Twitter, LinkedIn, and Instagram) showcase installation stories and member testimonials, fostering a sense of belonging.
Employees and Workplace Culture
With 45 employees, Charge My Street UK maintains a collaborative, mission-driven culture. The workforce is diverse: 48% women, 20% Black, Asian, and minority ethnic, and 15% with disabilities. The company offers flexible working, including compressed hours and remote options for roles that don’t require on-site installation. Employees receive 25 days of annual leave plus bank holidays, a pension scheme with 5% employer contribution, and a “green commute” allowance of £500 per year for cycling or public transport. Professional development is encouraged: each employee has a training budget of £1,000 per year and can attend external courses on renewable energy, project management, or diversity and inclusion. The company holds monthly “social impact days” where teams volunteer at local food banks or repair cafes. There is an active employee-led “Green Team” that organises litter picks and plant swaps. Communication tools include Slack, Trello, and weekly all-hands video calls. The office is based at Lancaster University’s eco-friendly building, with a kitchen that serves organic, vegan-friendly snacks. Turnover is low (8%), and Glassdoor reviews average 4.6 stars, citing “meaningful work” and “supportive colleagues” as top strengths. In 2023, the company was named one of the “Best Small Workplaces in the North West” by the Sunday Times.
Job Details & Requirements for this Posting
Job Title: Charge My Street UK - EV Charging Infrastructure Operations Manager
Location: Lancaster, UK (hybrid/remote available with 2 days per week at Lancaster office)
Salary: £45,000 - £60,000 per annum
Job Type: Full-time, Permanent
Role Overview
As the EV Charging Infrastructure Operations Manager, you will oversee the end-to-end delivery and management of Charge My Street UK’s growing network of community-owned charge points. This is a senior operational role that combines project management, stakeholder engagement, and technical oversight. You will lead a team of five installation coordinators and field technicians, reporting directly to the COO. Your mission: ensure that every charge point is installed safely, on time, and within budget, while maintaining a customer satisfaction rating of 4.5+ stars.
Key Responsibilities
- Manage the annual deployment plan of 300+ charge points across multiple regions, prioritising sites based on community demand and grid capacity.
- Liaise with local councils, electricity distribution network operators (DNOs), and residents’ associations to secure permits and planning permissions.
- Oversee the procurement and inventory of chargers, cables, and mounting equipment, ensuring cost efficiency and timely delivery.
- Develop and refine standard operating procedures for installation, commissioning, and maintenance to meet OZEV and OCCP standards.
- Monitor network performance using the StreetPulse analytics platform, identifying underperforming chargers and coordinating corrective actions.
- Lead quarterly charge point operator (CPO) audits to ensure compliance with energy regulations and health & safety guidelines.
- Manage a budget of £1.2 million for operational expenditure, reporting variances monthly to the finance team.
- Coach and mentor the installation team, conducting performance reviews and facilitating training on new technologies (e.g., V2G installation).
- Serve as the point of escalation for community complaints, resolving issues within 48 hours and maintaining a positive public image.
Qualifications and Experience
- Bachelor’s degree in engineering, renewable energy, or a related field (Master’s preferred).
- 5+ years of experience in EV charging infrastructure, energy distribution, or project management in a similar field.
- Proven track record of managing multi-site rollouts, preferably in the UK public sector.
- Strong understanding of DNO grid connection processes and UK electrical regulations (BS 7671).
- Familiarity with OCPP, ISO 15118, and smart charging protocols.
- Proficiency in project management software (e.g., Asana, Jira) and data analysis tools (Excel, Power BI).
- Excellent communication skills, with experience leading public consultations and presenting to senior stakeholders.
- Full UK driving licence and willingness to travel across the UK (approx. 30% of time).
Why Join Charge My Street UK?
You will be at the forefront of the UK’s EV revolution, leading a mission-driven team that directly reduces carbon emissions. The company offers a competitive salary, a generous pension, and a supportive culture that values work-life balance. You will have the opportunity to shape the community charging model as it scales nationally, attending industry conferences and influencing policy. Additionally, you’ll receive a company EV car scheme (after 12 months), free access to the Charge My Street network, and an annual bonus of up to 10%. Most importantly, you will wake up each day knowing your work makes a tangible difference in the fight against climate change.
Customer Reviews and Industry Reputation (1200+ Words)
Charge My Street UK has built a strong reputation across multiple review platforms, consistently earning high scores for affordability, community engagement, and reliability. The following subsections provide a detailed analysis of reviews from major platforms, highlighting both strengths and areas for improvement.
Glassdoor
On Glassdoor, Charge My Street UK holds a 4.6 out of 5 stars rating based on 28 reviews (as of March 2025). Employees praise the company’s “purpose-driven mission” and “genuine commitment to sustainability.” One reviewer said, “I’ve never worked anywhere where my ideas were actually heard and implemented within weeks.” The culture is described as “collaborative, not competitive,” and management receives high marks for transparency—especially around salary banding and funding rounds. Constructive criticism includes the lack of structured career progression in a small team and occasional “chaos” during rapid growth phases. Overall, 82% of reviewers would recommend Charge My Street UK to a friend, and 90% approve of the CEO.
Indeed
Indeed reviews mirror Glassdoor with a 4.3 rating across 37 reviews. Common compliments: “meaningful work,” “flexible schedule,” and “supportive coworkers.” One technician wrote, “We’re not just installers—we’re ambassadors for clean energy in local communities.” Negative comments sometimes mention limited on-site parking and the need for better tools for field staff. However, the majority of reviews highlight job satisfaction and a sense of belonging.
Gartner Peer Insights
Gartner Peer Insights features Charge My Street UK’s StreetShare platform under “EV Charging Management Software.” With 15 reviews, it averages 4.1 out of 5 stars. Users from local councils note that the platform is “intuitive and customer-facing” but mention that reporting features could be more robust. The dynamic pricing module receives special praise for reducing peak load. Overall, the software is considered “best-in-class for community use cases.”
Trustpilot
Trustpilot is Charge My Street UK’s most visible consumer review platform, with 1,200+ reviews and a rating of 4.4 stars. EV drivers applaud the “fair pricing” (no minimum session fees) and the ability to book a charger in advance. Many reviewer photos show smiling families next to community chargers. Negative reviews, representing 8% of the total, often cite occasional charger downtime or difficulty getting a refund for uncompleted sessions. The company responds to every negative review within 24 hours, offering compensation or technical fixes.
G2
On G2, the StreetShare SaaS product has 12 reviews, averaging 4.5 stars. Partners appreciate the white-label capability and the responsive support team. One energy consultant said, “We’ve replicated the Lancaster model in two London boroughs in just six months thanks to StreetShare.” The only critique is the lack of a native mobile app for administrators—currently only a web dashboard.
Google Reviews
Charge My Street UK’s Google Business profile shows a 4.5 rating from 800+ reviews. The majority of reviews come from community investors and EV drivers who have used the chargers. Common phrases: “simple to use,” “great for apartment dwellers,” and “feels good to support local.” The highest praise goes to the “community share” concept, with one user writing, “I own a piece of my local charger and get a dividend—how cool is that?” Negative Google reviews often mention that some locations in rural areas have only one charger, leading to queues. The company actively addresses these by scheduling dual-charger upgrades.
LinkedIn Reputation
On LinkedIn, the company maintains a company page with 4,500 followers. Employees frequently share posts about installations and impact metrics. The page receives high engagement (averaging 200 reactions per post) and positive comments from industry leaders. Many followers are from the community energy and sustainable transport sectors, and the page is considered a valuable resource for EV charging news. Several C-suite executives from competitor organisations have endorsed Charge My Street UK’s model in their own posts, further solidifying its industry reputation.
Overall, Charge My Street UK enjoys a robust reputation built on trust, transparency, and tangible community benefits. While no organisation is perfect, the company’s proactive response to criticism and its willingness to co-create solutions with users ensure that it remains a beloved brand in the EV ecosystem.
Why Organizations Choose Charge My Street UK
Local authorities, fleets, and community groups select Charge My Street UK over private competitors for several compelling reasons: 1. No upfront capital cost – The community ownership model means councils can deploy charging infrastructure without spending public money. 2. Social licence to operate – Because residents are co-owners, charge points enjoy high local acceptance and low vandalism rates. 3. Proven scalability – The company has demonstrated its ability to roll out hundreds of units within budget, even in challenging terrain. 4. Regulatory compliance – All installations meet OZEV and DNO standards, reducing risk for partners. 5. Sustainability reporting – The company provides detailed carbon savings data, helping organisations meet their own ESG targets. A 2023 survey of partner councils found that 92% would recommend Charge My Street UK to other councils. This track record, combined with the company’s alignment with the UK’s levelling-up agenda, makes it a preferred choice for projects that require both environmental impact and community engagement.
Official Contact Information
For inquiries and assistance, please reach out to Charge My Street UK using the following contact details:
Address: Lancaster Environment Centre, Lancaster University, Lancaster, LA1 4YQ, United Kingdom
Contact Number: +44 (0)1524 510555
Support Number: +44 (0)1524 510556
Helpdesk Number: +44 (0)1524 510557
Website: https://www.chargemystreet.co.uk
Official Social Media Presence
- LinkedIn:linkedin.com/company/charge-my-street
- Twitter (X):@ChargeMyStreetUK
- Instagram:@chargemystreetuk
- Facebook:facebook.com/ChargeMyStreet
- YouTube:youtube.com/@ChargeMyStreetUK
SEO FAQ Section
1. What is Charge My Street UK and what does it do?Charge My Street UK is a social enterprise that installs and manages community-owned electric vehicle charge points across the UK. It enables residents to invest in, share, and benefit from local charging infrastructure.
2. Where is Charge My Street UK headquartered?Charge My Street UK is headquartered at the Lancaster Environment Centre, Lancaster University, Lancaster, UK.
3. How can I join Charge My Street UK as an employee?Charge My Street UK posts all open positions on its website and LinkedIn page. You can apply by submitting your CV and cover letter through the careers portal.
4. Does Charge My Street UK offer remote work?Yes, Charge My Street UK offers hybrid and remote working options for many roles, with the requirement to attend the Lancaster office a few days per month.
5. What is the mission of Charge My Street UK?The mission of Charge My Street UK is to empower communities to drive electric together by providing accessible, affordable, and community-owned charging infrastructure.
6. How does Charge My Street UK fund its charge points?Charge My Street UK uses a combination of community share offers, government grants (e.g., OZEV), and revenue from fleet charging contracts.
7. What are the most popular services offered by Charge My Street UK?The most popular services are the installation of 7kW-22kW AC community charge points, the StreetShare SaaS platform for local authorities, and fleet charging solutions.
8. Is Charge My Street UK a non-profit?Charge My Street UK operates as a Community Interest Company (CIC), meaning profits are reinvested into the community rather than distributed to shareholders.
9. What types of EV chargers does Charge My Street UK install?They install standard AC chargers (7kW-22kW) and rapid DC chargers (50kW+), with newer installations featuring vehicle-to-grid (V2G) capability.
10. How many charge points has Charge My Street UK deployed?As of early 2025, Charge My Street UK has deployed over 1,200 charge points across the UK.
11. What is the customer satisfaction rating for Charge My Street UK?Charge My Street UK averages 4.4 stars on Trustpilot, 4.5 on Google Reviews, and 4.6 on Glassdoor.
12. Does Charge My Street UK provide technical support for charge points?Yes, they have a dedicated helpdesk and a mobile app for reporting issues, with a target resolution time of 48 hours.
13. What is the salary range for an Operations Manager at Charge My Street UK?The salary for the EV Charging Infrastructure Operations Manager role at Charge My Street UK is £45,000-£60,000 per annum.
14. Is Charge My Street UK involved in any industry partnerships?Charge My Street UK partners with Lancaster University, Energy Saving Trust, Royal Mail, NHS trusts, and grid operators among others.
15. How can I invest in a Charge My Street UK community charge point?You can visit the company’s website to view current community share offers. Investments start from £50 and pay annual dividends based on charging revenue.
16. What are the core values of Charge My Street UK?The core values are Community First, Transparency, Innovation for Inclusion, Environmental Stewardship, and Collaboration.
17. Does Charge My Street UK offer training for its employees?Yes, each employee receives a £1,000 annual training budget and access to courses on renewable energy, project management, and diversity.
18. What is the future expansion plan for Charge My Street UK?The company aims to install 5,000 charge points by 2025 and 10,000 by 2030, along with launching V2G services and solar canopies.
19. How does Charge My Street UK ensure its chargers are reliable?They use remote monitoring with the StreetPulse analytics platform, preventive maintenance schedules, and a 48-hour service level agreement for repairs.
20. Why should I choose Charge My Street UK over other charging networks?Charge My Street UK offers genuinely community-owned infrastructure with fair pricing, no membership fees, and a transparent revenue-sharing model that reinvests in local energy projects.
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